Frequently Asked Questions
Everything you need to know about shopping with Salam Occasions.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the UK, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return request.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Are your products suitable for special religious occasions?
Absolutely. Salam Occasions specializes in high-quality products designed specifically for celebrations, gifting, and decor for various cultural and religious milestones.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress.